Important Shipping Information

(please read before you order)

SHIPPING CHARGES (EFFECTIVE JANUARY 1, 2018)

Individual Orders will be charged a flat rate shipping fee (prepaid online or phone orders) for each delivery address. This charge will be 15 CAD for delivery in Canada, and 25 USD for delivery to USA, regardless of the number of products ordered.

School, Bookstore or Business Orders (with approved credit accounts) will be required to provide Customer “courier account information” prior to shipping, or actual shipping costs will be charged on Customer Invoice. To ensure secure & timely delivery, all shipments will require a signature upon receipt.

NOTE: International Deliveries (outside of Canada or USA) are not eligible for the flat rate shipping fees above. Submit a ticket at powerengineering.org to confirm estimated shipping fees prior to placing an order, or a Cancellation Fee may apply per Return Policy.

Delivery Options & Timeframes

Standard shipping is by Ground (Canada Post or Purolator), and delivery timeframes are typically within 5-12 business days.

Expedited shipping is available for an additional charge. To clarify charges for a faster delivery, call us Toll Free at 1-866-256-8193 and select Option 1 prior to placing an online order.

Tracking information

Tracking details are provided upon request only. To request tracking information for your shipment, request Tracking Information within the ‘Notes and Special Requests’ section of the Shopping Cart.

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